Our guests thought the photobooth was one of the main highlights of the evening. The quality of the booth was fantastic and the attendants were very helpful. We are very pleased with the service you provided. |
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Frequently Asked Questions
What are The Laugh Pod configurations?
We can provide three (3) different configurations. A free-standing style, a red-carpet style, and a Smile Lounge option. All of these are fun!
Do you use a tent, or pipe and drapes, or curtains, or drapes, or PVC pipes?
ABSOLUTELY NOT! Our configurations are gorgeous. They are elegant, stylish, and modern. They are also fire-code certified.
Do my guests need to go into a box to take a photo?
Not a chance! The fun part of The Laugh Pod is that it's open, for all to enjoy. No box means guests are being entertained by other guests.
Do your photos look nice?
Nice? They look jaw-dropping gorgeous thanks to studio-quality lighting and absolutely gorgeous overlays and templates. Our photo printouts are beautiful enough to frame. We custom-design each overlay and background for each event with graphic software to match your event colors, message, and vibe.
What does our rental include?
Unlimited photo sessions, an online gallery of your photos (if requested), a customized template for your event, props.
Is there at attendant present?
Most of the time yes. It depends on how cost effective you want your package to be.
Do all my guests get a copy of a photo?
Every time the button/screen is pressed, a session is started. Only one 4x6 photo or two 2x6 strips are printed containing the photos that were taken in that session. Your guests have the option of texting their photos to their phone at the photo booth and/or the optional social kiosk.
What are the extra "option" services we can purchase?
We can supply double-prints, projection of your photos, photo texting. These are awesome because in addition to printed copies of photos, your guests will be able to view the photo on their phone. We never sell or spam any email that is entered. Ever....
What is a "sitting fee"?
A sitting fee is a small charge for utilizing the Laugh Pod for non-consecutive hours. Example: Photo booth running 8pm to 9pm. Photo booth off from 9pm to 10pm. Photo booth on again 10pm to 11pm. The "Sitting fee" is for the hour of 9pm to 10pm. Or, a sitting fee may be implemented if the photo booth is required to be setup before the guests enter the room, or prior to the event, but not utilized until later into the event.
When do you setup?
At least 1 hour prior to your rental start time. 1.5 hours if the smile lounge is utilized.
Do we get a copy of the photos?
Yes... An online gallery can be setup if requested. Or, an optional USB thumb-drive can be provided.
Do you post our pictures online for our family and friends to enjoy?
Only if you allow us to.
Do you carry backup photo booth equipment?
YES! We designed our own booths. We know how they run. We carry backup gear for just about any situation.
Do you OWN your own photo booths?
Yes. We own our photo booths. We do not "sub-contract" your rental to another company.
Can we custom-design the photo design/layout?
Yes. We work with you before your event to custom-design the colors, message, graphics, and design. We have some of the most beautiful, and fun templates on the East Coast. Branding options are available too!
Who owns The Laugh Pod?
My wife and I. We are a small, family-owned company.
Is The Laugh Pod a replacement for a professional photographer quality photos?
No. The quality is excellent but in general The Laugh Pod will catch people off guard and moving with an HD webcam as opposed to a DSLR camera. It's made for fun and can't complete with studio quality posed photographer sessions.
Do we have to pay Connecticut sales tax on the photo booth rental?
Yes. This service is taxable under Connecticut state tax law. We include the sales tax in our pricing, and pay it to the state of CT.
What other fun things can you bring to our event?
We supply DJ entertainment, and beautiful accent lighting or whole room uplighting. We can mix and match any of our services to help make your event the best it can be.
How much is the retainer and when is the balance due?
The retainer amount can be up to 1/2 of the fee. The remaining balance is due two weeks (fourteen days) before the event by check, cash, or money order only. Credit cards can be accepted anytime up to 2 weeks prior to an event. This policy is in place to assure you don't have to worry about carrying payments to your event so you can relax and enjoy your event.
What if we need to cancel our event?
The retainer fee is non-refundable. It can, however be applied towards a future booking within one year if we have the date available.
Do you take personal checks?
A personal check can be accepted for any payment up to two weeks (fourteen) days before an event.. A personal check cannot be accepted less than two weeks (fourteen) days before the event. No personal checks can be accepted on the day of an event.
Can you "hold" dates for someone?
Due to popular demand, all dates are on a first come, first served basis. If you've called or emailed about a particular date and it is open, someone else can also contact us and reserve it. However, once we agree on a fee and we give you a written price quote, that date is held for you for a period of one (1) day. It's a good idea to bring a checkbook to our meeting because I have found that many times a client will want to reserve a date only to have someone else reserve it shortly after they have left my office. If I do receive your retainer and signed agreement by the deadline, the date is all yours and you don't have to worry about the entertainment anymore!
After we hire you for our event, when do we meet to go over all the final details?
Ideally, I would like to have all the final details for your event three weeks (21 days) before your reception. This includes all song requests. This gives me adequate time to arrange your event and locate the songs if they are not in my library.
Why should we hire you? Anyone can bring a photo booth.
A photo booth should do more than simply take pictures. A photo booth brings out the personality of the event. It adds to the atmosphere. The photo booth company must be experienced enough to constantly adjust throughout the event to assure everyone has a good time. Why me? Because of my years of experience, personalized service, attention to detail, energy and enthusiasm, and extensive template design options.
I saw an advertisement for a photo booth company that will provide us 2 hours for $199. Can you beat it?
No I can't beat that. There will always be companies that charge less. We try to be the best experience for your guests. We are the most reliable and fun. THIS is what your guests will remember.
All The photo booth companies I talked to sound alike!
All photo booth companies are not alike. Believe me. As with any service, there are inferior, average, and above average levels. The real difference is personality and professionalism. Only you can tell what photo booth is right for you based on your needs and budget. The differences will become apparent to you as you speak with the the owner of the company one-on-one. Oh yes... I am the above average level.
Do you provide a written contract?
Absolutely. I will outline all of the entertainment related information that we have agreed upon in an easy to read contract. This will protect you the client, as well as me the provider of excellent photo booth services. I also carry liability insurance for your protection.
Will you stay in touch with us?
Yes. I check in with you about once a month leading to your event. I am incredibly easy to contact. Emails are replied to ASAP. You can always call me. And, my site is open 24/7.
Will you send a "substitute" Photo Booth?
No. We have great pride in my performance. We do not sub-contract. You are asking for us to be your photo booth provider and you will be assured we will be there. We do not think it is ethical to have a different photo booth show up unexpectedly at their event after it has already been agreed that we will be there. To me, that is bad business practice. A substitute photo booth can only be utilized for your protection in a health or family emergency.
Can we pick out template design for our event?
Of course!! Or, you can leave it up to my years of experience to design the right template for your specific event. I actually enjoy getting ideas from my clients. (In order to give me the best possible chance of designing the best template for your event, I'd need to get a final request requirements from my clients at least 21 days before the event date. I cannot guarantee availability of a template requested too close to an event)
Can we meet with you before our event?
Absolutely. I understand circumstances may prevent you from having the chance. That's why I offer complete access to your event planning via my Real-Time web based software. I'm always available in-person, by telephone, Skype, and email. Whatever it takes to get the planning completed to your satisfaction, I will do. Oh yes, I also have a comfortable office for you to visit too!
Do we have to feed you?
You're not required to. But, if you offer, I'd be happy to accept. Keep in mind that most events take us, away from home from 8 to 10 hours.
Do we have to tip you?
You're not required to. I price my events at the professional level. However, if you feel my service (or any other vendor) has performed over and beyond your expectations, then it is at your discretion.
Can we come and see you in action at a party or reception?
Unfortunately no. I do not think it is appropriate to invite potential clients to my current clients' events. I respect their right to privacy. Since every clients taste's are different, you may view an event and think, "this is not my style," when in reality, the photo booth may simply be reflecting the wishes of that particular client.
Will You work with Red Sox fans?
I'll do my best... but I am a dedicated YANKEE fan.
Do you take breaks?
No. Not unless you or the venue want or require me to.
Do you provide uplighting, pinspot lighting, architectural lighting and decor lighting?
Yes! We do a fantastic job designing the right lighting package to make your party location look even more fantastic.
What if you get sick?
In my eyes, the show must go on. In the remote possibility that an emergency prevents me from getting to your event, I am happy to say that I have a full backup plan. My wife and I have access to backup photo booth companies phone numbers at all times. I network and trust a few very professional photo booth providers. I will contact them and work with you to make sure your event is a complete success if ever needed. All of your event paperwork is safe-guarded and backed up.
Are you available for overtime?
I want to keep the fun going for as long as you want. I can work beyond my contracted time if my schedule allows, and if you the client have agreed to this overtime with the function facility. Payment for overtime must be at the start of the overtime in cash or certified check only. No credit cards.
Everything sounds great! How do we hire you?
It's easy. I will discuss your event and your needs and we'll agree on a fee. I'll give you an agreement/contract. Simply sign it and return it with your retainer by the date indicated on your agreement/contract. I will notify you upon receipt that your entertainment has now been confirmed. From there, I'll stay in touch with you and help you with the planning process leading to your event. It's that easy.
What other fun things can you bring to our event?
We supply DJ entertainment, and beautiful accent lighting, or whole-room uplighting. We can mix and match any of our services to help make your event the best it can be. Our DJ website is www.HG-Entertainment.com
We can provide three (3) different configurations. A free-standing style, a red-carpet style, and a Smile Lounge option. All of these are fun!
Do you use a tent, or pipe and drapes, or curtains, or drapes, or PVC pipes?
ABSOLUTELY NOT! Our configurations are gorgeous. They are elegant, stylish, and modern. They are also fire-code certified.
Do my guests need to go into a box to take a photo?
Not a chance! The fun part of The Laugh Pod is that it's open, for all to enjoy. No box means guests are being entertained by other guests.
Do your photos look nice?
Nice? They look jaw-dropping gorgeous thanks to studio-quality lighting and absolutely gorgeous overlays and templates. Our photo printouts are beautiful enough to frame. We custom-design each overlay and background for each event with graphic software to match your event colors, message, and vibe.
What does our rental include?
Unlimited photo sessions, an online gallery of your photos (if requested), a customized template for your event, props.
Is there at attendant present?
Most of the time yes. It depends on how cost effective you want your package to be.
Do all my guests get a copy of a photo?
Every time the button/screen is pressed, a session is started. Only one 4x6 photo or two 2x6 strips are printed containing the photos that were taken in that session. Your guests have the option of texting their photos to their phone at the photo booth and/or the optional social kiosk.
What are the extra "option" services we can purchase?
We can supply double-prints, projection of your photos, photo texting. These are awesome because in addition to printed copies of photos, your guests will be able to view the photo on their phone. We never sell or spam any email that is entered. Ever....
What is a "sitting fee"?
A sitting fee is a small charge for utilizing the Laugh Pod for non-consecutive hours. Example: Photo booth running 8pm to 9pm. Photo booth off from 9pm to 10pm. Photo booth on again 10pm to 11pm. The "Sitting fee" is for the hour of 9pm to 10pm. Or, a sitting fee may be implemented if the photo booth is required to be setup before the guests enter the room, or prior to the event, but not utilized until later into the event.
When do you setup?
At least 1 hour prior to your rental start time. 1.5 hours if the smile lounge is utilized.
Do we get a copy of the photos?
Yes... An online gallery can be setup if requested. Or, an optional USB thumb-drive can be provided.
Do you post our pictures online for our family and friends to enjoy?
Only if you allow us to.
Do you carry backup photo booth equipment?
YES! We designed our own booths. We know how they run. We carry backup gear for just about any situation.
Do you OWN your own photo booths?
Yes. We own our photo booths. We do not "sub-contract" your rental to another company.
Can we custom-design the photo design/layout?
Yes. We work with you before your event to custom-design the colors, message, graphics, and design. We have some of the most beautiful, and fun templates on the East Coast. Branding options are available too!
Who owns The Laugh Pod?
My wife and I. We are a small, family-owned company.
Is The Laugh Pod a replacement for a professional photographer quality photos?
No. The quality is excellent but in general The Laugh Pod will catch people off guard and moving with an HD webcam as opposed to a DSLR camera. It's made for fun and can't complete with studio quality posed photographer sessions.
Do we have to pay Connecticut sales tax on the photo booth rental?
Yes. This service is taxable under Connecticut state tax law. We include the sales tax in our pricing, and pay it to the state of CT.
What other fun things can you bring to our event?
We supply DJ entertainment, and beautiful accent lighting or whole room uplighting. We can mix and match any of our services to help make your event the best it can be.
How much is the retainer and when is the balance due?
The retainer amount can be up to 1/2 of the fee. The remaining balance is due two weeks (fourteen days) before the event by check, cash, or money order only. Credit cards can be accepted anytime up to 2 weeks prior to an event. This policy is in place to assure you don't have to worry about carrying payments to your event so you can relax and enjoy your event.
What if we need to cancel our event?
The retainer fee is non-refundable. It can, however be applied towards a future booking within one year if we have the date available.
Do you take personal checks?
A personal check can be accepted for any payment up to two weeks (fourteen) days before an event.. A personal check cannot be accepted less than two weeks (fourteen) days before the event. No personal checks can be accepted on the day of an event.
Can you "hold" dates for someone?
Due to popular demand, all dates are on a first come, first served basis. If you've called or emailed about a particular date and it is open, someone else can also contact us and reserve it. However, once we agree on a fee and we give you a written price quote, that date is held for you for a period of one (1) day. It's a good idea to bring a checkbook to our meeting because I have found that many times a client will want to reserve a date only to have someone else reserve it shortly after they have left my office. If I do receive your retainer and signed agreement by the deadline, the date is all yours and you don't have to worry about the entertainment anymore!
After we hire you for our event, when do we meet to go over all the final details?
Ideally, I would like to have all the final details for your event three weeks (21 days) before your reception. This includes all song requests. This gives me adequate time to arrange your event and locate the songs if they are not in my library.
Why should we hire you? Anyone can bring a photo booth.
A photo booth should do more than simply take pictures. A photo booth brings out the personality of the event. It adds to the atmosphere. The photo booth company must be experienced enough to constantly adjust throughout the event to assure everyone has a good time. Why me? Because of my years of experience, personalized service, attention to detail, energy and enthusiasm, and extensive template design options.
I saw an advertisement for a photo booth company that will provide us 2 hours for $199. Can you beat it?
No I can't beat that. There will always be companies that charge less. We try to be the best experience for your guests. We are the most reliable and fun. THIS is what your guests will remember.
All The photo booth companies I talked to sound alike!
All photo booth companies are not alike. Believe me. As with any service, there are inferior, average, and above average levels. The real difference is personality and professionalism. Only you can tell what photo booth is right for you based on your needs and budget. The differences will become apparent to you as you speak with the the owner of the company one-on-one. Oh yes... I am the above average level.
Do you provide a written contract?
Absolutely. I will outline all of the entertainment related information that we have agreed upon in an easy to read contract. This will protect you the client, as well as me the provider of excellent photo booth services. I also carry liability insurance for your protection.
Will you stay in touch with us?
Yes. I check in with you about once a month leading to your event. I am incredibly easy to contact. Emails are replied to ASAP. You can always call me. And, my site is open 24/7.
Will you send a "substitute" Photo Booth?
No. We have great pride in my performance. We do not sub-contract. You are asking for us to be your photo booth provider and you will be assured we will be there. We do not think it is ethical to have a different photo booth show up unexpectedly at their event after it has already been agreed that we will be there. To me, that is bad business practice. A substitute photo booth can only be utilized for your protection in a health or family emergency.
Can we pick out template design for our event?
Of course!! Or, you can leave it up to my years of experience to design the right template for your specific event. I actually enjoy getting ideas from my clients. (In order to give me the best possible chance of designing the best template for your event, I'd need to get a final request requirements from my clients at least 21 days before the event date. I cannot guarantee availability of a template requested too close to an event)
Can we meet with you before our event?
Absolutely. I understand circumstances may prevent you from having the chance. That's why I offer complete access to your event planning via my Real-Time web based software. I'm always available in-person, by telephone, Skype, and email. Whatever it takes to get the planning completed to your satisfaction, I will do. Oh yes, I also have a comfortable office for you to visit too!
Do we have to feed you?
You're not required to. But, if you offer, I'd be happy to accept. Keep in mind that most events take us, away from home from 8 to 10 hours.
Do we have to tip you?
You're not required to. I price my events at the professional level. However, if you feel my service (or any other vendor) has performed over and beyond your expectations, then it is at your discretion.
Can we come and see you in action at a party or reception?
Unfortunately no. I do not think it is appropriate to invite potential clients to my current clients' events. I respect their right to privacy. Since every clients taste's are different, you may view an event and think, "this is not my style," when in reality, the photo booth may simply be reflecting the wishes of that particular client.
Will You work with Red Sox fans?
I'll do my best... but I am a dedicated YANKEE fan.
Do you take breaks?
No. Not unless you or the venue want or require me to.
Do you provide uplighting, pinspot lighting, architectural lighting and decor lighting?
Yes! We do a fantastic job designing the right lighting package to make your party location look even more fantastic.
What if you get sick?
In my eyes, the show must go on. In the remote possibility that an emergency prevents me from getting to your event, I am happy to say that I have a full backup plan. My wife and I have access to backup photo booth companies phone numbers at all times. I network and trust a few very professional photo booth providers. I will contact them and work with you to make sure your event is a complete success if ever needed. All of your event paperwork is safe-guarded and backed up.
Are you available for overtime?
I want to keep the fun going for as long as you want. I can work beyond my contracted time if my schedule allows, and if you the client have agreed to this overtime with the function facility. Payment for overtime must be at the start of the overtime in cash or certified check only. No credit cards.
Everything sounds great! How do we hire you?
It's easy. I will discuss your event and your needs and we'll agree on a fee. I'll give you an agreement/contract. Simply sign it and return it with your retainer by the date indicated on your agreement/contract. I will notify you upon receipt that your entertainment has now been confirmed. From there, I'll stay in touch with you and help you with the planning process leading to your event. It's that easy.
What other fun things can you bring to our event?
We supply DJ entertainment, and beautiful accent lighting, or whole-room uplighting. We can mix and match any of our services to help make your event the best it can be. Our DJ website is www.HG-Entertainment.com